This Privacy Policy explains how Madar AI (operated by Zyrix Global Technologies, Istanbul, Türkiye) collects, uses, and protects information when you use our website and services. We aim to be plainspoken about this — read it carefully.
1. Information we collect
When you sign up, we collect your name, work email, company name (optional), and password (hashed, never stored in plain text). When you connect a mobile app, we receive analytics data — installs, MRR, churn rates, ROAS, retention curves — through your linked accounts (Adjust, AppsFlyer, Mixpanel, RevenueCat, ad networks). We also log usage data (which features you use, when, from where) to improve the product.
2. How we use it
To run the product (analyze your app data, generate forecasts, send alerts). To improve the AI models (we use anonymized, aggregated patterns — never your raw customer data). To communicate with you about your account, billing, and product updates. To benchmark anonymously (your app contributes to the 2,400+ app benchmark dataset, but always de-identified).
3. What we don't do
We don't sell your data. Ever. We don't share individual app metrics with competitors. We don't use your customer data to train AI models that benefit other companies in identifiable ways. We don't track you across the web for advertising purposes.
4. Data storage and security
Data is stored on encrypted servers in EU and US regions (you can request a specific region for Enterprise). Backups are encrypted and rotated daily. We follow SOC2 Type II practices and conduct annual third-party security audits.
5. Your rights
You can access, export, or delete your data anytime from the dashboard. For GDPR/CCPA requests, email privacy@madarai.co. We respond within 30 days.
6. Cookies
We use essential cookies for authentication and session management. We use one analytics cookie (Cloudflare Web Analytics) which is privacy-preserving and doesn't track you across sites. We don't use advertising cookies.
7. Children
Our service is for businesses. We don't knowingly collect data from anyone under 16. If you believe a minor has provided us data, contact us immediately.
8. International transfers
Data may be processed in Türkiye, the EU, or the US. By using Madar, you consent to these transfers. We use Standard Contractual Clauses where required.
9. Changes to this policy
We'll notify you by email and post the new policy at least 30 days before any material change. Continued use of the service after the effective date constitutes acceptance.
10. Jurisdiction
This policy is governed by the laws of Türkiye. Disputes are resolved in the courts of Istanbul.
Questions about privacy?
Email our Data Protection Officer for any privacy-related question or request
privacy@madarai.co →